Shipping policy
Last Updated: June 2026
Thank you for shopping with Mr Flavor Depot. We are committed to processing and delivering your order as quickly and efficiently as possible.
Order Processing
All orders are processed within 1–2 business days after payment has been successfully received and verified.
Orders placed on weekends or public holidays will be processed on the next business day.
Please note that processing times may be extended during peak periods, promotions, or due to unforeseen circumstances.
Shipping & Delivery
We currently deliver throughout the United Kingdom where vape product deliveries are permitted by law.
Estimated delivery times are:
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Standard Delivery: 2–5 business days
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Express Delivery (if available): 1–2 business days
Delivery times are estimates only and are not guaranteed.
Age Verification
As vape products are age-restricted, customers must meet the legal age requirements applicable in their location.
We reserve the right to request age verification before processing or dispatching an order.
Orders that fail age verification may be cancelled and refunded.
Tracking Information
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information where available.
Please allow up to 24 hours for tracking information to become active.
Shipping Restrictions
We reserve the right to refuse or cancel orders to locations where the sale or delivery of vape-related products is restricted by law.
Customers are responsible for ensuring compliance with local laws and regulations before placing an order.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Mr Flavor Depot is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete shipping details provided by the customer.
Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our support team at:
We will work with the shipping carrier to investigate the issue and provide updates where possible.
Damaged Deliveries
If your order arrives damaged, please contact us within 48 hours of delivery and provide:
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Your order number
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A description of the issue
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Clear photographs of the damaged product and packaging
We will review the issue and assist you as quickly as possible.
Contact Us
If you have any questions regarding shipping or delivery, please contact: